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HELP SECTION

Return/Refund Policy

Here at ashvale we don't do returns or refunds, however. if it was fault on us we will help figure something out to fix the situation.

How fast are responses?

We respond very quickly to emails and DMs. We try to respond within a few hours. Customer satisfaction is our number one priority.

How good is the quality?

The leopard collection is 440gsm French Terry cotton 100% cotton quality is our number one priority. we go through each piece to make sure there are no flaws.

How long is shipping?

All Pre-Made orders ship 1-3 business days! All Cut-And-Sewn To Order pieces may take 4-6 weeks due to production. We will update frequently about your order on our instagram.